About


jooly

FAQ


  • Where is the store based?

    San Ramon, CA

  • Why does shipping cost so much?

    It's hard to predict the cost. Usually it ends up being more than what I charge.

  • Do you accept orders placed outside of the US?

    Yes. However if your address can't be verified by the shipping label service that Storenvy uses, then I may have to cancel and refund your order.

  • How long will it take to receive my order?

    Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on your local postal service. It can take up to 1 month for orders outside of the USA.

  • What is Storenvy?

    This store is created with Storenvy, an online store builder and marketplace for inspired brands. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step at or open your own store for free.

  • How do I pay for my order? Is it secure?

    The Storenvy checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.

  • What if something is wrong with my order?

    If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.